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Cooper (p. 23-32)
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Perceived Satisfaction in Sustained Outcomes of Employee
Communication in Ghanaian Organizations

Author(s): James Baba Abugre

Citation: James Baba Abugre, (2011) "Perceived Satisfaction in Sustained Outcomes of Employee
Communication in Ghanaian Organizations" Journal of Management Policy and Practice, Vol. 12, Iss. 7, pp. 37 - 49

Article Type: Research paper

Publisher: North American Business Press


This study aims at ascertaining the perception of the importance and role of effective communication
among Ghanaian employees, as well as a sustained outcome of performance through effective
communication. The research took a cross sectional approach to examine four Ghanaian organizations
made up of two public organizations and two private companies. A combination of research methods: a
quantitative survey and individual in-depth interviews were used to obtain in-depth information for the
study. Findings showed that perceived effectiveness of communication has a direct positive effect on
organizational performance. The paper makes a modest input of the significance of employee
communication in both public and private organizations.