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Abstracts prior to volume 5(1) have been archived!

Issue 5(1), October 2010 -- Paper Abstracts
Girard  (p. 9-22)
Cooper (p. 23-32)
Kunz-Osborne (p. 33-41)
Coulmas-Law (p.42-46)
Stasio (p. 47-56)
Albert-Valette-Florence (p.57-63)
Zhang-Rauch (p. 64-70)
Alam-Yasin (p. 71-78)
Mattare-Monahan-Shah (p. 79-94)
Nonis-Hudson-Hunt (p. 95-106)



JOURNAL OF LEADERSHIP, ACCOUNTABILITY AND ETHICS


A Social Responsiveness Approach to Stakeholder Management:
Lessons from the Canadian Banking Sector


Author(s): Mark Fuller

Citation: Mark Fuller, (2010) "A Social Responsiveness Approach to Stakeholder Management: Lessons from the Canadian Banking Sector," Journal of Leadership, Accountability and Ethics, Vol. 8, Iss. 2, pp. 51 - 69

Article Type: Research paper

Publisher: North American Business Press

Abstract:

This paper explores the relationship between business objectives and social responsiveness toward
stakeholders in terms of stakeholder management activity. It employs an empirical grounded study of the
Canadian banking sector that involved semi-structured interviews combined with archival documents
analysis. Findings suggest managers in mature industries with business growth-oriented objectives and a
proactive responsiveness toward stakeholders are likely to engage in stakeholder management activities
commonly associated with corporate social responsibility. Implications for managers include the need for
multi-dimensional strategic planning. Implications for researchers suggest a need to re-conceptualize
management studies to nurture interdisciplinary research on business strategy.